Frequently Asked Questions

Who We Are

We are a Canadian seafood company sourcing wild caught seafood from Canada’s cold Atlantic waters. We work with trusted local fishers and focus on making high quality seafood easy, reliable, and worry free to order online.

How does shipping work?

Place your order and we will contact you with tracking a day or two in advance. We deliver in Western Canada and most places in Ontario every Thursday. Some places in the GTA are on Wednesday and Friday but the date and ETA is provided on Tuesday. The cutoff for orders in Ontario is Tuesday morning at 10am, most Western Canada is Tuesday at 1pm and in Calgary is Wednesday at 1pm. 

Where do you ship?

We ship across select regions in Western Canada. Please visit our Delivery page for the most up to date delivery areas and cutoff times. If your postal code is not accepted at checkout, feel free to contact us and we will help confirm delivery options.

Is your seafood frozen?

Yes. Our seafood is wild caught, sustainably harvested, and flash frozen at peak quality to preserve natural texture and flavour.

What happens if my box arrives thawed or damaged?

Your satisfaction matters to us. If there are any issues with your delivery, please contact us right away and our team will make it right.

Where does your seafood come from?

Our seafood is sourced from Canada’s cold Atlantic waters and harvested by trusted local fishers.

Is this a subscription?

No. All orders are one time purchases which allows you to order when it is convenient for you!